Operations Assistant – Maintenance Scheduling & Renewals in Durban, South Africa

MODAC, a leading data centre and server room infrastructure company in Durban, KwaZulu-Natal, South Africa, is seeking a highly organized and proactive Operations Assistant to manage maintenance scheduling, contract renewals, and client coordination. This full-time role requires an independent self-starter who can efficiently handle multiple priorities without supervision. Key Responsibilities: Maintenance Scheduling: Plan and coordinate routine servicing of critical client equipment to ensure maximum uptime and operational efficiency. Annual Renewals: Manage maintenance contract renewals diligently to avoid any lapses in service coverage. Client Coordination: Communicate effectively with clients to schedule maintenance work, provide timely updates, and align with their operational needs. Job Tracking: Monitor outstanding repairs, work orders, and quotes, ensuring timely completion and follow-up. Record Keeping: Maintain accurate, up-to-date service records, schedules, and reports for internal and client reference. Operational Support: Assist with internal processes to keep operations running smoothly and efficiently. Qualifications & Skills: Proven experience in scheduling, coordination, or operations, preferably within maintenance or facilities management environments. Exceptional organizational skills with strong attention to detail. Ability to manage multiple priorities effectively without missing deadlines. Confident and professional communication skills via email and phone. Proficiency in Microsoft Excel and the MS Office suite. Ability to work well under pressure and meet strict deadlines. Quick learner with a proactive, problem-solving mindset. Important: This position requires an individual who can work independently and take initiative. Strong ownership and responsibility are essential; you will be expected to follow through on tasks without constant supervision. Location: Durban, KwaZulu-Natal, South Africa Salary: ZAR 8,000 per month Job Type: Full-time, on-site (not remote eligible)