At Company, a leading organization committed to operational excellence and continuous growth in Santo Domingo, Dominican Republic, we’re looking for a dedicated Operations Supervisor to join our dynamic team. This full-time, on-site role offers an excellent opportunity for career development and advancement within a supportive and innovative environment. As an Operations Supervisor, you will play a pivotal role in leading your team to deliver outstanding, profitable results while fostering a positive workplace culture. If you are passionate about leadership, team development, and operational success, apply today to become part of our thriving company.

Key Responsibilities

• Interview and select qualified candidates to build a high-performing team aligned with company standards.
• Train new hires and continuously develop team members to enhance skills and productivity.
• Retain talent by promoting engagement, motivation, and career growth opportunities within the team.
• Lead daily operations to achieve and exceed performance targets, ensuring profitability and client satisfaction.
• Administer company policies, best practices, and standard operating procedures to maintain compliance and operational consistency.
• Drive continuous improvement initiatives through innovative thinking and process optimization.
• Monitor key performance indicators (KPIs) and implement corrective actions to meet or surpass goals.
• Foster a positive and collaborative work environment that supports employee well-being and productivity.

What We’re Looking For

Required:

• Minimum 3 years of experience in operations supervision or related leadership roles.
• Strong interpersonal and communication skills to effectively manage and develop teams.
• Proven ability to implement policies and procedures that improve operational efficiency.
• Demonstrated success in meeting performance and profitability goals.
• Ability to work on-site in Santo Domingo, Dominican Republic.

Preferred:

• Experience in the Dominican Republic market or similar Latin American business environments.
• Knowledge of industry-specific software and performance management tools.
• Leadership training or certifications related to operations management.
• Fluency in English and Spanish is an asset for cross-functional communication.

What We Offer

• Health insurance coverage to support your well-being and that of your family.
• Paid time off to ensure a healthy work-life balance.
• Retirement plan options to secure your financial future.
• Opportunities for professional development and career advancement within a growing company.
• A vibrant, positive work environment that values innovation and teamwork.
• Competitive salary package aligned with industry standards in Santo Domingo.

Frequently Asked Questions

Is this position eligible for remote work?
No, this role requires on-site presence in Santo Domingo to effectively lead the team and manage operations.

What is the typical career path for an Operations Supervisor at Company?
Successful supervisors often advance to roles such as Operations Manager or Regional Manager, supported by ongoing training and leadership development.

What are the key performance metrics for this role?
Metrics include team productivity, client satisfaction scores, adherence to budgets, and achievement of operational goals.

Does Company provide training for new hires?
Yes, comprehensive onboarding and continuous training programs are provided to ensure team success.

What is the application process?
Candidates should submit their resume and cover letter through our careers portal. Selected applicants will be contacted for interviews promptly.

Are there opportunities for professional growth?
Absolutely. We prioritize internal promotions and provide resources for skill development and leadership training.

For more information about career opportunities in operations management: U.S. Bureau of Labor Statistics – Administrative Services Managers

Explore related roles such as Assistant Operations Manager and Sales Manager positions to broaden your career prospects.

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Ready to take the next step? Join Company as an Operations Supervisor in Santo Domingo and lead your team to success. Apply today to start your journey with us!