Receptionist/Back Office & Nursing Staff

At A1 Manpower Consultant Agency, a leading recruitment firm dedicated to healthcare staffing, we’re looking for a committed Receptionist/Back Office & Nursing Staff to join our growing team in Guwahati, Assam, India. This full-time, on-site role offers a unique opportunity to contribute directly to patient care and clinic operations in a dynamic healthcare environment. If you are passionate about healthcare support and eager to advance your career with a reputable agency, this position provides excellent career development and advancement opportunities. As the first point of contact for patients, you will play a crucial role in creating a welcoming atmosphere while ensuring efficient back-office management. Join us to be part of a collaborative team that values professionalism, patient-centered service, and operational excellence. Key Responsibilities Manage patient scheduling, appointments, and maintain accurate medical records to ensure seamless clinic operations. Provide exceptional customer service by promptly addressing patient and visitor inquiries with professionalism and empathy. Assist nursing staff with patient care activities, facilitating smooth workflow and timely service delivery. Maintain cleanliness and orderliness of reception and waiting areas to promote a hygienic and welcoming environment. Handle phone calls, emails, and other communications efficiently, ensuring clear and courteous interactions. Document patient information accurately while strictly maintaining confidentiality and compliance with healthcare regulations. Collaborate with healthcare teams to optimize patient experience and improve operational efficiency within the clinic. Support administrative tasks as needed, contributing to overall clinic productivity and patient satisfaction. What We're Looking For Required: B.Sc in Nursing or a related healthcare field, demonstrating foundational clinical knowledge. Strong communication and organizational skills essential for managing multiple tasks effectively. Proven customer service experience within a healthcare setting, ensuring patient-focused interactions. Exceptional multitasking and time management abilities to handle a fast-paced environment. Team player with problem-solving skills and meticulous attention to detail. Preferred: Experience in beauty therapy is a plus but not mandatory, adding value to patient care services. What We Offer Competitive annual salary of $14,000 USD with potential for growth based on performance. Health insurance Paid time off to maintain a healthy work-life balance. Retirement plan options to secure your financial future. Professional development and career advancement opportunities within the healthcare sector. A supportive and collaborative work environment fostering teamwork and continuous learning. Frequently Asked Questions What are the working hours for this position? This is a full-time, on-site role with standard clinic hours, typically Monday through Friday. Specific shift details will be provided during the interview process. Is prior nursing experience mandatory? While a B.Sc in Nursing or related field is required, prior hands-on nursing experience is highly valued but not strictly mandatory. Training and support will be provided. Does this role involve direct patient care? Yes, you will assist nursing staff with patient care activities, supporting clinical workflows and enhancing patient comfort. Are there opportunities for career growth? Absolutely. We encourage professional development and offer advancement opportunities within our agency and partner healthcare facilities. Is remote work an option? No, this position requires on-site presence in Guwahati to ensure effective patient interaction and operational support. What is the application process? Interested candidates should submit their resume and cover letter through our official application portal. Selected applicants will be contacted for interviews promptly. Call to Action Ready to take the