Remote Insurance Representative (Entry Level)

At Purple Austyn Technologies, a rapidly growing leader in the insurance technology sector, we are dedicated to delivering exceptional service and innovative solutions to our clients nationwide. We’re excited to invite motivated individuals to join our team as Remote Insurance Representatives . This full-time remote position based in Sheridan, Wyoming, offers a unique opportunity to build a rewarding career in the insurance industry with competitive compensation and clear advancement paths. As a Remote Insurance Representative, you will play a vital role in supporting clients with their insurance needs, ensuring smooth policy coordination, and providing professional, timely assistance. Join us and benefit from a collaborative work culture that values your growth and success. Key Responsibilities Respond promptly to client inquiries via phone, email, and virtual platforms, delivering clear and accurate insurance information. Coordinate insurance applications, policy updates, and necessary documentation to maintain compliance and client satisfaction. Maintain detailed and accurate client records within our CRM system to support efficient service delivery. Follow up proactively with clients to resolve outstanding questions and ensure their needs are fully met within established timelines. Collaborate closely with internal teams including underwriting and claims to facilitate smooth daily operations and client experiences. Identify opportunities to improve client service processes and contribute to team knowledge sharing. Adhere to all regulatory and company policies to ensure ethical and compliant insurance practices. Track and report on client interactions and service metrics to support continuous improvement. What We're Looking For Required: High school diploma or equivalent education credential. Strong communication skills with the ability to explain complex insurance concepts clearly. Detail-oriented mindset with excellent organizational and multitasking abilities. Proficiency in CRM software, spreadsheets, and virtual communication tools. Reliable internet connection and a dedicated home workspace suitable for remote work. Preferred: Previous experience in insurance, customer service, or related fields is advantageous but not mandatory. Familiarity with insurance terminology and policy types. Demonstrated ability to work independently and as part of a remote team. Motivation for career development and willingness to participate in ongoing training. What We Offer Competitive entry-level compensation with performance-based growth opportunities. Health insurance benefits to support your well-being. Paid time off to maintain work-life balance and recharge. Retirement plan options to help you plan for your future. Professional development programs and clear advancement pathways within the company. Supportive and collaborative remote work culture that values your contributions. Frequently Asked Questions Is this position fully remote? Yes, this role is fully remote and open to candidates located anywhere in the United States. What are the typical work hours? This is a full-time position with standard business hours, though some flexibility may be required to accommodate client needs. Do I need prior insurance experience? Prior experience is helpful but not required; we provide comprehensive training to support your success. What technology will I need? A reliable computer, high-speed internet, and proficiency with CRM and communication platforms are essential. Are there opportunities for career growth? Absolutely. We encourage professional development and offer clear advancement opportunities within the company. How do I apply? Simply submit your application through our online portal. We review applications promptly and will contact qualified candidates for interviews. For more information about careers in insurance, visit the National Association of Insurance Commissioners . Ready to launch your insurance career with Purple Austy