Remote Virtual Assistant / Customer Support - Iloj, AZ

Join Kelly as a Remote Virtual Assistant and Customer Support Representative in Iloj, Arizona. This full-time remote role offers the chance to deliver exceptional customer service and administrative support, enhancing client satisfaction and operational efficiency. Key Responsibilities Respond promptly to customer inquiries via phone, email, and chat with high-quality service. Manage schedules, appointments, and daily tasks to support team productivity and organization. Perform administrative duties including data entry, document preparation, and client record maintenance. Resolve customer issues efficiently using strong problem-solving skills. Collaborate with team members on projects to achieve shared goals and deliver excellent results. Monitor and follow up on customer feedback to ensure satisfaction and gather improvement insights. Maintain and improve personal performance metrics aligned with customer satisfaction and response time targets. Required and Preferred Qualifications Excellent verbal and written communication skills. Strong organizational skills with effective time management. Proven ability to solve problems and deliver outstanding customer service. Basic proficiency in Microsoft Office, Google Workspace, Zoom, and other communication tools. No formal education required; relevant customer support or administrative experience preferred. Compensation: $99 per hour, full-time remote position based in Iloj, Arizona.