At Company, a leader in innovative business solutions, we are expanding our team to support our growing Salesforce ecosystem. We’re looking for a dedicated Salesforce Administrator to join us in Maryland City, Maryland. This full-time position offers the flexibility of remote work, competitive pay at $16 per hour, and excellent opportunities for career development and advancement within a dynamic environment.

As a key member of our IT team, you will manage and maintain our Salesforce organization, supporting over 1,000 internal users and more than 1,000 partner experience users. Join our team to help optimize business processes, resolve system issues, and ensure data integrity while contributing to the success of a fast-growing company.

Key Responsibilities

• Manage daily Salesforce administration tasks including user setup, profiles, roles, and permissions to ensure secure and efficient access.
• Maintain data quality and integrity by performing regular data audits, deduplication, and cleansing activities.
• Collaborate closely with business stakeholders to troubleshoot and resolve Salesforce-related issues promptly, improving user satisfaction.
• Develop and implement process automation using workflows, process builder, and flows to increase operational efficiency.
• Monitor system performance and security settings, applying best practices to safeguard sensitive information.
• Train and support over 2,000 users, including internal staff and partners, enhancing adoption and maximizing platform utilization.
• Coordinate with Salesforce developers and external vendors to deploy new features and updates smoothly.
• Document system configurations, processes, and changes to maintain comprehensive knowledge base and compliance.

What We’re Looking For

Required:

• Minimum 2 years of hands-on experience as a Salesforce Administrator managing large user bases.
• Strong knowledge of Salesforce platform capabilities, including user management, security, and automation tools.
• Proven ability to troubleshoot complex Salesforce issues and provide effective solutions.
• Excellent communication skills to liaise effectively with business users and technical teams.
• Detail-oriented with strong organizational skills and ability to manage multiple priorities.
• Salesforce Administrator Certification (ADM 201) preferred.

Preferred:

• Experience supporting partner communities or experience cloud users.
• Familiarity with Salesforce Lightning Experience and recent platform updates.
• Background in data analytics or reporting within Salesforce.
• Interest in career growth toward Salesforce Developer or Architect roles.

What We Offer

• Competitive pay at $16 per hour with potential for raises based on performance.
• Health insurance coverage to support your well-being.
• Paid time off for work-life balance and personal needs.
• Retirement plan options to help you plan for the future.
• Remote work flexibility allowing you to work from home or on-site as preferred.
• Professional development opportunities including training and certifications.
• Collaborative and inclusive culture encouraging innovation and career advancement.

Frequently Asked Questions

What is the work schedule for this position?

This is a full-time role with standard business hours, Monday through Friday. Flexible remote work options are available.

Do I need prior Salesforce certification?

While Salesforce Administrator Certification (ADM 201) is preferred, it is not mandatory. We support ongoing learning and certification efforts.

Is this role fully remote?

The position is remote eligible, offering flexibility to work from home or come into the Maryland City office as needed.

What is the size of the Salesforce user base?

You will support over 1,000 internal users and 1,000 partner experience users, requiring strong organizational and communication skills.

What opportunities for growth does this role offer?

We encourage career development with pathways toward advanced Salesforce roles such as Developer or Architect, supported by training and mentorship.

How do I apply?

Submit your application today through our online portal. Early applications are encouraged as we review candidates on a rolling basis.

Explore related roles such as Salesforce Developer positions and Salesforce Admin VA opportunities to expand your career options.

Additional Resources

For more career outlook and salary information: Bureau of Labor Statistics

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Join Company and be part of a team that values innovation, growth, and excellence. Apply today to start your journey with us!