Technical Support Specialist – Guatemala City, Guatemala

At Company, a leader in industrial solutions, we’re expanding our team in Guatemala City, Guatemala. We’re looking for a skilled Technical Support Specialist in Lubrication Systems to join us full-time on-site. This role offers excellent career development and advancement opportunities within a dynamic engineering and customer service environment. You’ll play a key role in optimizing client equipment performance and ensuring lubrication systems operate at peak efficiency. Join our team and contribute to innovative industrial solutions while enjoying competitive compensation and comprehensive benefits including health insurance, paid time off, and a retirement plan.

Key Responsibilities

• Inspect and technically assess centralized lubrication systems and machinery to ensure optimal operation and prevent downtime.
• Gather accurate data on equipment usage and lubrication points to support maintenance planning and consumption analysis.
• Perform lubrication tasks as required, adhering to safety and quality standards to maximize equipment lifespan.
• Control and calculate lubricant consumption at various points, identifying opportunities for efficiency improvements.
• Manage inventory of lubricants and related equipment to maintain adequate stock and reduce operational delays.
• Review product concentrations regularly and recommend adjustments to maintain optimal lubrication levels and system performance.
• Prepare detailed customer visit reports and track expenses to support transparent client communication and internal record-keeping.
• Build and maintain strong client relationships by providing expert technical advice and responsive service.
• Plan and execute strategic activities such as supervising tests and client visits, contributing to sales objectives and customer satisfaction.
• Provide timely reports on scheduled activities to management, ensuring alignment with company goals and client expectations.

What We’re Looking For

Required:

• Bachelor’s Degree in Engineering or a related technical field.
• 1-3 years of proven experience in lubrication systems, technical inspection, or related industrial roles.
• Strong analytical skills with the ability to interpret data and solve complex technical problems.
• Excellent communication skills for effective client interaction and report writing.
• Experience managing inventory and customer relations in an industrial setting.

Preferred:

• Certifications related to lubrication systems or industrial maintenance.
• Proficiency with relevant software tools for data analysis and reporting.
• Demonstrated ability to plan and implement strategic technical activities.
• Commitment to continuous learning and professional growth.

What We Offer

• Competitive salary of $5,500 USD per month with performance incentives.
• Health insurance coverage to support your well-being.
• Paid time off for vacation and personal days to maintain work-life balance.
• Retirement plan options to secure your financial future.
• Professional development opportunities including training and certifications.
• Collaborative work environment fostering innovation and teamwork.
• On-site position in Guatemala City with access to modern facilities and resources.

Frequently Asked Questions

What are the working hours for this position? The role is full-time, typically Monday through Friday, 8 hours per day, on-site in Guatemala City.

Is prior experience in lubrication systems mandatory? Yes, 1-3 years of relevant experience is required to ensure technical proficiency and client confidence.

Are there opportunities for career advancement? Absolutely. We encourage continuous learning and offer pathways for growth within the engineering and technical support teams.

Does the company provide training or certifications? Yes, we support professional development including industry certifications related to lubrication and maintenance.

Is remote work an option? This position is on-site due to the hands-on nature of the technical responsibilities.

What is the application process? Interested candidates should submit their resume and cover letter through our online portal. Selected applicants will be contacted for interviews promptly.

For more information about industrial lubrication systems: The International Tribology Council

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Ready to take the next step in your technical career? Apply today to join Company and help us drive innovation in Guatemala City’s industrial sector.