Telecaller Job in Nashik, Maharashtra at LOCUS CLASSES

Join LOCUS CLASSES in Nashik, Maharashtra as a Telecaller and become a key player in connecting with customers and promoting our products and services. This full-time role offers a collaborative and growth-oriented work environment focused on customer satisfaction and excellence. Key Responsibilities Make outbound calls to potential and existing customers to provide detailed information and support about our offerings. Engage in effective communication to understand customer needs and provide appropriate assistance. Maintain accurate records of customer interactions and update the database regularly. Follow up on leads and inquiries, ensuring prompt responses to customer requests. Collaborate with sales teams to identify new business opportunities and develop strategies. Participate in training sessions to stay updated on product knowledge and sales techniques. Monitor and report customer feedback to improve service quality and enhance customer experience. Required and Preferred Qualifications High School Diploma or equivalent. Excellent communication skills with a friendly and professional demeanor. Prior telecalling or customer service experience is a plus but not required. Ability to multitask and prioritize in a fast-paced environment. Proficient in standard office software and CRM tools. Eagerness to learn and grow within the organization. This position operates within a supportive team structure, reporting directly to the Telecalling Supervisor. You will work closely with sales and marketing teams to align efforts and achieve company goals. Enjoy opportunities for cross-functional collaboration and professional development in a thriving company.