Vacation Coordinator

Join Sandra Black, a thriving mid-sized travel company based in Detroit, Michigan, dedicated to delivering exceptional vacation experiences. We're looking for a detail-oriented Vacation Coordinator to join our team on a contract basis, with the flexibility of remote work. This role offers a unique opportunity to develop your career in the travel industry, working closely with clients and travel partners to craft unforgettable trips. If you have a passion for travel, excellent organizational skills, and a customer-first mindset, this position is perfect for you. Key Responsibilities Manage client inquiries and requests for vacation packages, ensuring prompt and professional communication to exceed customer expectations. Organize detailed travel itineraries and arrangements, maintaining accuracy to guarantee client satisfaction and seamless travel experiences. Resolve issues proactively during the planning process, minimizing disruptions and enhancing client trust. Collaborate with travel vendors and partners to curate personalized vacation options that align with client preferences and budgets. Maintain comprehensive records of all client interactions and bookings in compliance with company policies and data privacy standards. Support marketing efforts by assisting in promotional campaigns to increase awareness and sales of vacation packages. Continuously improve internal processes to boost efficiency and elevate client satisfaction metrics. What We're Looking For Required: High School Diploma or equivalent educational background. Exceptional organizational skills with the ability to manage multiple priorities efficiently. Strong verbal and written communication skills to engage effectively with clients and vendors. Customer service orientation with proven problem-solving abilities. Meticulous attention to detail ensuring accuracy in travel planning and documentation. Preferred: Previous experience in customer service or travel coordination roles. Familiarity with travel booking systems and itinerary management software. Ability to work independently in a remote or hybrid environment. Interest in career development within the travel and hospitality industry. What We Offer Competitive salary of $40,000 USD per year on a contract basis. Flexible remote work options to support work-life balance. Health insurance benefits to keep you covered. Paid time off to recharge and maintain well-being. Retirement plan options to secure your future. Professional development opportunities to advance your career in travel coordination. Collaborative and supportive team environment fostering growth and innovation. Frequently Asked Questions Is this position fully remote? Yes, this contract role offers remote work flexibility, allowing you to work from Detroit or anywhere within the United States. What experience level is required? While prior experience in travel coordination or customer service is preferred, it is not mandatory. We value strong organizational and communication skills. What is the expected work schedule? This is a contract position with flexible hours, but you should be able to manage client needs promptly during standard business hours. Are there opportunities for career growth? Absolutely. Sandra Black encourages professional development and offers advancement opportunities within the travel industry. What tools will I use? You will work with industry-standard travel booking and CRM software, with training provided as needed. How do I apply? Submit your application through our online portal. We review applications promptly and encourage early submission to secure your chance. Explore related opportunities like Vacation Coordinator roles in Novi, Michigan or Customer Service positions in Sterling Heights, Michigan to broaden your career options. Ready to take the next step? Join Sandra Black and help create unforgettable travel experiences. Apply today to start your rewarding career as a Vacation Coordinator!