Virtual Customer Service Representative – Guatemala City
Published on CazVidat Daria
Explore Daria’s full-time, remote-eligible customer service role in Guatemala City. Help Amazon customers by phone, email, and chat.
Salary
Not provided
Location
Guatemala
Employment type
Full time
Workplace
Remote
Virtual Customer Service Representative – Guatemala City
Guatemala
Job description
Daria is seeking a full-time Virtual Customer Service Representative in Guatemala City, Guatemala. This remote-eligible role supports Amazon customers by phone, email, and chat.
Responsibilities
- Help a variety of Amazon customers through phone, email, and chat.
- Proactively resolve customer issues using good judgment.
- Work toward appropriate outcomes for customers.
Qualifications
- Strong problem-solving and judgment skills.
- Ability to communicate with customers across phone, email, and chat.
- Customer-focused approach to resolving issues.
Position Details
- Employer: Daria
- Location: Guatemala City, Guatemala
- Schedule: Full-time
- Work arrangement: Remote eligible
Frequently asked questions
Is this job fully remote or do I need to be in Guatemala City?
This is a full-time remote position based in Guatemala City, Guatemala, so you can work from home.
What kind of customer interactions will I handle?
You will engage with a diverse range of Amazon customers through phone, email, and chat.
Are there opportunities for career development in this role?
Yes, the company offers career development and advancement opportunities as part of a supportive work environment.
What skills are important for this job?
Having a passion for problem-solving and excellent judgment are key for this role.