Work From Home Customer Service Representative in New York City

Surveoo is seeking a part-time Work From Home Customer Service Representative based in New York City. Join our friendly team and provide outstanding customer support from the comfort of your home. This role is ideal for individuals eager to develop customer service skills in a supportive and collaborative environment. Key Responsibilities Respond promptly to customer inquiries via phone, email, or chat. Resolve customer issues and provide accurate information about products and services. Maintain a positive, empathetic, and professional attitude at all times. Document customer interactions accurately in company systems. Update and maintain the customer service database with current information. Collaborate with team members to improve service quality and efficiency. Participate in team meetings and training sessions to enhance skills and knowledge. Required and Preferred Qualifications Some college experience preferred. Excellent verbal and written communication skills. Ability to handle challenging customer situations with professionalism and grace. Familiarity with customer service software and tools is a plus. Previous customer service experience is advantageous. At Surveoo, we foster a culture of teamwork and growth. You will report directly to the Customer Service Manager and work closely with a diverse team dedicated to customer satisfaction. Enjoy flexible schedules, work-from-home benefits, and ongoing professional development opportunities designed to support your career advancement. Compensation: $26 per hour, part-time position based in New York City.