Join our dynamic and friendly team in San Isidro, Lima, Peru, where your career in customer service and sales can truly flourish. We are a service-oriented company committed to delivering effective solutions and exceptional customer experiences. Whether you have prior experience or are just starting out, this full-time, on-site role offers comprehensive training and professional growth opportunities. With a competitive monthly salary of $1,100 USD and a supportive work environment, you’ll be empowered to develop valuable skills and advance your career in a thriving local market.

Key Responsibilities

• Provide high-quality customer service across multiple communication channels, ensuring customer satisfaction and retention.
• Identify customer needs accurately and offer tailored, effective solutions to enhance their experience and loyalty.
• Handle customer complaints and resolve issues promptly, maintaining a positive brand reputation.
• Promote and sell company products and services by delivering clear, precise information to customers.
• Maintain accurate records of customer interactions and transactions in the company’s management system.
• Collaborate with team members and other departments to continuously improve customer service strategies.
• Participate in professional development activities, including training on key duplication and watch repair techniques, enhancing your skill set.

What We’re Looking For

Required:

• Completed secondary education (high school diploma or equivalent).
• Strong communication skills with a customer-focused mindset.
• Ability to learn quickly and adapt to new challenges.
• No prior experience required; full training provided.

Preferred:

• Basic knowledge or interest in watch repair techniques is a plus.
• Previous experience in sales or customer service is advantageous but not mandatory.
• Problem-solving skills and ability to work effectively in a team environment.

What We Offer

• Competitive monthly salary of $1,100 USD.
• Health insurance coverage to support your well-being.
• Paid time off to maintain a healthy work-life balance.
• Retirement plan options for your future financial security.
• Flexible working hours to accommodate personal needs.
• Continuous professional development and training programs.
• Opportunities for career advancement within a growing company.
• Inclusive and collaborative workplace culture in the heart of Lima.

Frequently Asked Questions

Is previous customer service experience required? No, we welcome candidates without prior experience. Comprehensive training is provided to help you succeed.

What are the working hours for this position? This is a full-time, on-site role with flexible scheduling options to support work-life balance.

Are there opportunities for career growth? Yes, we prioritize internal promotions and professional development to help you advance your career.

What benefits does the company provide? Benefits include health insurance, paid time off, retirement plans, and ongoing training programs.

Where is the job located? The position is based in San Isidro, Lima, Peru, requiring on-site presence.

How can I apply? Simply submit your application today to join our team and start your career journey with us.

Looking to explore similar roles? View Ejecutivo de Atención al Cliente positions in Lima or Explore Asesor de Ventas Call Center careers for more opportunities.

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Apply today and take the first step toward a rewarding career in customer service with a company that values your growth and success.