Forum Communications Company, a leader in innovative communication solutions, is expanding its sales team in Compton, California. We’re looking for a highly motivated Remote Call Center Sales Representative to join our dynamic and fast-growing company. This role offers the flexibility of working from home while playing a critical role in driving our sales success. If you have a passion for sales, excellent communication skills, and a desire for career development, this opportunity is for you.

As a Remote Call Center Sales Representative based in Compton, you will engage with potential customers through inbound and outbound calls, understand their needs, and present tailored solutions that drive revenue growth. This position offers a competitive pay rate of $35 per hour, comprehensive training, and advancement opportunities within a supportive work environment. Join us and build a rewarding career in sales while enjoying the benefits of remote work.

Key Responsibilities

• Make outbound calls to potential customers to generate qualified leads and expand the sales pipeline.
• Handle inbound calls professionally, addressing customer inquiries and providing detailed product information.
• Present and explain product features and benefits tailored to customer needs to maximize conversion rates.
• Manage sales pipeline effectively by tracking leads and following up promptly to close sales.
• Achieve or exceed monthly sales targets and quotas as set by the sales manager.
• Maintain accurate records of all customer interactions and sales activities using CRM software.
• Collaborate with team members to ensure a seamless and positive customer experience.
• Stay informed on product updates and industry trends to provide knowledgeable support to customers.

What We’re Looking For

Required:

• Proven experience in call center sales or a closely related sales role, ideally with a track record of meeting sales targets.
• Excellent verbal communication and interpersonal skills with the ability to build rapport quickly.
• Strong sales acumen, including effective closing techniques and objection handling.
• Proficiency in CRM software and sales tools to manage customer data and sales activities.
• Ability to work independently in a remote environment with strong time management skills.
• Reliable high-speed internet connection and a dedicated home workspace.
• High school diploma or equivalent; Bachelor’s degree preferred.
• Strong problem-solving and decision-making capabilities.

Preferred:

• Experience working remotely in a sales capacity.
• Familiarity with the telecommunications or communications industry.
• Additional language skills or customer service certifications.

What We Offer

• Competitive hourly pay at $35 per hour with performance incentives.
• Comprehensive health insurance including medical, dental, and vision coverage.
• Paid time off to support work-life balance and personal wellness.
• Retirement plan options to help you plan for your future.
• Extensive training and ongoing support to help you succeed and grow professionally.
• Opportunities for career advancement within a rapidly growing company.
• Remote work flexibility allowing you to work comfortably from home in Compton, CA.

Frequently Asked Questions

Is this position fully remote? Yes, this role is 100% remote, allowing you to work from your home in Compton, California.

What is the expected work schedule? This is a full-time position with typical call center hours; flexibility may be required to meet customer demand.

Do I need prior sales experience? Yes, proven experience in call center sales or a related field is required to be successful in this role.

What kind of training will I receive? We provide comprehensive onboarding and continuous training to ensure you have the tools and knowledge to excel.

Are there opportunities for career growth? Absolutely. We encourage internal promotion and professional development to help you advance your sales career.

What technology do I need to work remotely? A reliable high-speed internet connection and a quiet, dedicated workspace are essential.

For more information about average call center sales salaries in California, visit the U.S. Bureau of Labor Statistics.

Additional Resources

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Ready to take the next step in your sales career? Apply today to join Forum Communications Company and become part of a supportive team committed to your success. Submit your application now and start your journey toward a rewarding remote sales career!