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Abbigail
Sales & Operations Specialist with 10+ years in client relations and workflow management
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Competencies
Developed and executed sales strategies using platforms like Google Ads, Angi, Thumbtack, Yelp, and Nextdoor.
Optimized cross-team workflows, managed staffing schedules, and designed governance systems and dashboards.
Managed CRM documentation, built SSOT systems, and implemented risk mitigation strategies.
Provided administrative support, scheduling, and project coordination for executives and teams.
Conducted market research, managed client relations, and increased sales through strategic outreach.
Education
Summary
Dedicated specialist with a track record of managing sales campaigns, designing governance systems, and streamlining operations across various sectors. Skilled in CRM management, project coordination, and digital storage solutions.
Key Achievements
- Led sales operations and outreach campaigns across multiple platforms, increasing client engagement.
- Designed and implemented governance systems and dashboards that streamlined organizational workflows.
- Managed CRM documentation and risk mitigation strategies, improving operational efficiency.
Experience
Client Services Coordinator / Sales Lead
Managed sales operations and outreach campaigns, driving client acquisition and retention., Led marketing efforts across Google Ads, Angi, Thumbtack, Yelp, and Nextdoor., Coordinated staffing schedules and optimized cross-team workflows.
Executive Assistant / Operations Architect
Advanced from executive support to operations leadership, designing governance systems and dashboards., Built Single Source of Truth (SSOT) systems integrating Notion, Google Drive, and Slack., Managed CRM documentation and implemented risk-mitigation strategies.
Virtual & Personal Assistant
Delivered high-level administrative support, scheduling, and project coordination., Created digital forms and automated workflows using Cognito Forms and Jotform.
Independent Sales & Distribution
Increased territory sales through strategic outreach and route optimization., Conducted market research to identify emerging trends and opportunities.
Accounts Receivable Specialist
Managed billing and collections with 98% accuracy; developed templates reducing reporting time by 30%.
Project Coordinator
Directed multi-crew scheduling, budget tracking, and client communications.
Founder
Provides workflow and digital storage solutions for clients seeking efficiency and structure.