Experienced in customer care, sales, risk management, and compliance within financial services, with over 5 years of progressive roles.
Provided customer support and resolution across various roles in financial services
Engaged in soft selling and client relationship management within financial environment
Conducted risk investigation and compliance analysis to ensure regulatory adherence
Managed transaction processing activities, ensuring accuracy and efficiency
Moneygram & Equifax
Customer Service representative, Escalation Representative, Transaction processing Agent, Soft sells agent and Team Manager track trainee, Transaction processing representative, Customer Care representative, Risk Investigator, Compliance Analyst
Music Teacher
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Leveraged Microsoft Office tools and Salesforce CRM for daily operational tasks
