Dedicated professional with extensive experience in customer service, hospitality, and information management. Skilled in handling sensitive data, ensuring client satisfaction, and adapting to dynamic environments. Committed to delivering proactive solutions and maintaining confidentiality.
Expertise in managing client interactions, resolving issues, and ensuring positive customer experiences.
Effective communicator with strong interpersonal skills in diverse professional settings.
Proficient in managing digital systems to support customer service and operational tasks.
Proactive in identifying opportunities for process improvements and creative problem-solving.
Tre Fratelli Antigua
Waiter, Assistant in cold and hot kitchen, Host and Cashier
Call Center Telus International
Handling confidential information, Package tracking and monitoring for the FedEx account
Call Center Innovative Contact Solutions - IntouchCx
Handling personal client information, General account details for Ulta Beauty
Call Center 24/7.ai S.A
Handling sensitive credit and debit card information for the Target account
Bachelor’s Degree
Organizational Industrial Psychology
Bachelor in Science and Letters
Discover other professionals with similar experience