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Abraham
Customer Service Specialist with telecommunication and retail experience
Video resume
Engineering and music production
I have experience as a telephone agent. I worked in teleperformance in customer service for the Khols campaign, which is a large store in the United States. My duties there were to help customers with their issues such as deliveries, replacements or placing orders. Also I worked on TKM collecting the rent for the Toyota trucks. And in atento for the Movistar campaign doing portability, I am good with computers, developing multiple tasks.n
Contact
Mexico City, Mexico City, Mexico
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided quality customer support for various campaigns, resolving issues efficiently.
Communication SkillsAdvanced
Communicated effectively with customers to address issues and facilitate processes.
Computer LiteracyIntermediate
Proficient with computers, capable of developing multiple tasks independently.
Collection and SalesIntermediate
Experience in collecting payments and promoting sales during telecommunication campaigns.
Summary
Experienced in customer service, sales, and collection within retail and telecommunications sectors, with strong computer skills and quick learning ability.
Key Achievements
- Handled customer issues related to deliveries, replacements, and orders at Kohl's campaign.
- Collected rent for Toyota trucks through TKM, demonstrating collection skills.
- Supported portability services in the Movistar campaign, showcasing telecommunication sector experience.
Skills
Customer ServiceCommunication SkillsComputer LiteracyCollection and Sales
Published on CazVid - Jul 3, 2025