Abraham

Call Center Manager with diverse experience in moderation, sales, and team leadership

Video resume

Dispatcher

I've been working as a chat moderator, as a sales representative, call center manager

Caracas, Distrito Federal, Venezuela

Open to remote

Available on CazVid

Customer ServiceAdvanced

Provided effective assistance and communication in customer interactions via chat, phone, and messaging apps.

Team ManagementIntermediate

Led and coordinated teams in call center environments to ensure smooth operational workflows.

Sales OperationsIntermediate

Conducted sales activities for automotive products through online platforms and direct communication.

Web Content ModerationAdvanced

Monitored and managed website chat tool interactions to maintain appropriate content and user engagement.

Experienced in web moderation, sales, and call center management, with a focus on enhancing customer experiences and team performance.

Managed chat moderation operations on web platforms improving response efficiency
Supported sales processes through multi-channel communication in car sales
Supervised call center teams, coordinating customer service activities

Customer ServiceTeam ManagementSales OperationsWeb Content Moderation

Published on CazVid - Jul 3, 2025