This is my profileContact via CazVidAdrian
Customer Sales Representative at Techline Contact Center
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Competencies
Expert in handling customer inquiries, resolving complaints, and building lasting client relationships.
Skilled in negotiating sales and upselling products to maximize revenue and customer satisfaction.
Effective communicator with the ability to maintain professionalism and clarity in high-pressure environments.
Knowledgeable about market trends and customer needs to tailor sales approaches accordingly.
Education
Languages
Summary
Dedicated professional with hands-on experience in customer service, sales, and market awareness. Adept at building relationships, resolving complaints, and driving revenue growth in fast-paced environments.
Key Achievements
- Enhanced sales revenue through effective customer engagement and relationship building.
- Delivered attentive service, fostering repeat business and client referrals.
- Improved customer satisfaction by resolving complaints efficiently.
- Developed strong product knowledge to assist customers effectively.
Experience
Customer Sales Representative
Assisted call-in customers with questions and orders., Built strong relationships with clients through attentive service, leading to repeat business and referrals., Improved sales revenue with effective communication of product features, benefits, and promotions., Emphasized product specifications to meet customer needs., Helped large volume of customers every day with positive attitude and focus on customer satisfaction., Maintained a high level of professionalism when interacting with external parties during the verification process.
Waiter
Worked at a high-end Italian food restaurant specialized in pizza and other dishes., Had to handle high influx of customers during peak hours while maintaining composure and keeping a excellent image., Be receptive of customers' needs and be always at their disposal for any service they required., Planning of operations before every shift: organizing the scheduling, preparing reservations, meetings with the staff to set the plans for the day, etc., Be friendly and upbeat with each customer, ensure they feel welcomed and have the best experience possible, and to ensure to mark a good image of the service and food.