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Adriana
Airport Services Specialist with customer-focused expertise
Video resume
Airport Services Agent
Experienced Airport Services Agent with strong skills in customer assistance, passenger check-in, boarding coordination, and flight support operations. Known for providing excellent service in fast-paced environments, ensuring smooth travel...
Contact
Quito, Pichincha, Ecuador
Available on CazVid
Competencies
Customer ServiceExpert
Delivered excellent passenger assistance and support in airport and airline settings.
Passenger Check-in & Boarding CoordinationAdvanced
Managed check-in processes and boarding procedures to ensure smooth travel experiences.
Flight Support OperationsAdvanced
Supported flight operations ensuring safety standards and operational efficiency.
Communication SkillsExpert
Utilized strong communication abilities, including English language skills, to assist passengers and coordinate with airline staff.
Multilingual SupportIntermediate
Applied language skills for effective customer support in multicultural airport environment.
Education
Lic. En Periodismo
Universidad Central Marta Abreu de las Villas
Completed 2014
Diplomado
Universidad Central Marta Abreu de las Villas
Completed 2016
Languages
Inglés
Summary
Experienced airport services agent specializing in passenger assistance, check-in, boarding coordination, and flight support with a focus on safety and service standards.
Key Achievements
- Provided passenger assistance and flight support at international airport, ensuring safety and service standards.
- Collaborated with American Airlines, enhancing service quality in a fast-paced airport environment.
- Experience in customer service, check-in, boarding coordination, and support operations in aviation sector.
Experience
Reportera Colaboradora
Periódico Vanguardia
2010
Reportera Colaboradora
Emisora Municipal FM 93.5 Estereocentro
2011 - 2013
Reportera Colaboradora
Televisión Provincial Telecubanacán
2013
Redactora y Reportera
Emisora Municipal FM 93.5 Estereocentro
2014 - 2018
Agente de Ventas y Servicios (Pasajes y Carga Internacional)
Aeropuerto Abel Santamaria
2018 - 2020
Jefe de Campo de Línea Aérea
Aerolínea American Airlines
2022 - 2024
Skills
Customer ServicePassenger Check-in & Boarding CoordinationFlight Support OperationsCommunication SkillsMultilingual Support
Published on CazVid - May 17, 2026