Experienced in customer support, administrative tasks, and content creation across logistics, education, and entertainment sectors. Skilled in CRM tools, data entry, and client relations, with a proven ability to adapt to fast-paced environments.
Provided inbound and VIP customer support, handling inquiries, processing transactions, and ensuring customer satisfaction.
Performed administrative duties, CRM management, and research tasks in logistics, property management, and music education sectors.
Proficient in Quickbase and other web-based tools to manage customer and operational data.
Engaged in content creation, editorial work, and marketing activities for music academies and service providers.
Citizen Home Solutions - True Work Logistics
Trained & working in all the products this Concierge Service offers: lookup research admin for utility services, Internet & residential utility services, STU commercial & residential utility services for Property Management Partners., Customer care & administrative...
TaskUs
Inbound Customer Care Representative.
Dedicated People
XtendOps - HelloFresh/EveryPlate/HFDN
Inbound Customer Care Representative., Retention, Logistics & VIP specialist., Process, track orders & assist customers with transactions & inquiries.
Masters in Music
Bachelor in Music
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Managed music academies and served as a university professor, demonstrating leadership and instructional skills.
International Music Academies
Music manager duties, Faculty Assistant, customer care, front & back office., Customer Care, marketing & content creation/editorial.
Orquesta Filarmonica del Desierto
Universidad Autonoma de Baja California & Universidad Autonoma de Coahuila
