Agnes - Customer Service and Sales Associate with 2+ years in fast food retail

Johannesburg, Gauteng, South Africaen

Provided efficient order processing and exceptional customer service at McDonald's, ensuring customer satisfaction.

Operated POS systems proficiently, maintaining accuracy and speed during high-volume shifts.

Published on CazVid

Summary

Dedicated cashier and customer service worker skilled in POS operation, cash handling, and team collaboration. Adept at resolving customer issues, maintaining cleanliness, and supporting sales processes in fast-food settings.

Key Achievements

Contributed to team efforts by maintaining cleanliness, managing cash, and resolving customer concerns to promote loyalty.

Skills

Customer ServiceIntermediate

Handled customer interactions, complaints, and upselling at McDonald's, ensuring positive experience and retention.

Cash HandlingIntermediate

Managed cash, credit, and electronic payments, balanced registers, and maintained transaction accuracy.

Point-of-Sale SystemsIntermediate

Operated POS systems for swift and precise transaction processing in a fast-paced environment.

Team CollaborationIntermediate

Worked collaboratively during peak hours to ensure smooth operations and positive work environment.

Food Safety & Cleanliness Standards

Experience

Cashier

McDonald&#x27;s

2018 - 2024

Provided exceptional customer service by greeting customers, taking orders, and accurately processing payments in a fast-paced environment., Demonstrated proficiency in operating point-of-sale (POS) systems to ensure efficient and accurate transactions., Maintained a clean and organized cashier...