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Agustin
Customer Service & Education Professional with Diverse Experience
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Competencies
Handled customer inquiries and provided solutions for delivery and booking services in bilingual settings.
Taught English to various student groups, including technical English for radiologists and elementary school children.
Provided interpretative services in English and Spanish for customers in the USA and Canada.
Coordinated sports and cultural activities at the university level, managing schedules and logistics.
Utilized strong communication abilities across teaching, interpreting, and customer service roles.
Education
Languages
Summary
Experienced professional with a strong background in teaching, bilingual interpreting, and customer service, committed to effective communication and proactive support.
Key Achievements
- Taught English, Math, Geography, and Sports at various educational levels, demonstrating versatility.
- Provided bilingual customer support for booking.com, handling reservations and improving customer experience.
- Coordinated sports and cultural events while teaching English at Universidad Tecnológica Laja Bajío.
Experience
English Teacher
Helping students with conversation topics and pronunciation techniques.
Customer Service Agent
Taking chats with delivery problems for a deliverying company in the USA.
Delivery Driver
Deliverying products for FedEx and Avon in Guanajuato and Quertaro.
Bilingual Customer Service
Helping customers with hotel and flight reservations for booking.com
Bilingual Interpreter
Interpreting in English and Spanish for customers in the USA and Canada.
English Teacher
Giving Technical English classes to future Radiologists.
Teacher/Coach
Teaching English, Math, Geography and Sports in Junior High School and High School.
Teacher and Coordinator
Teaching English classes and cooordinating the Sports and Cultural Events Academy.
Docente y Coordinador
Teaching English to Elementary School kids and helping other teachers with updating courses.