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Ailish
Dental Assistant
Contact
Competencies
Handled inbound and outbound calls, providing assistance and resolving inquiries.
Managed patient records, maintained files, and coordinated client communications.
Utilized empathetic communication to support clients and maintain high satisfaction levels.
Proficient in CRM tools, Microsoft Office Suite, and technical procedures related to dental and administrative support.
Capable of handling multiple tasks simultaneously across varied roles and responsibilities.
Education
Languages
Summary
Experienced in customer service, administrative support, and dental assistance, with a strong focus on organization, communication, and technical skills.
Key Achievements
- Provided chairside assistance and maintained patient records at Waverly Dental Centre
- Managed calendars, handled correspondence, and prepared reports at Desarrollo sin Fronteras AseguraCo
- Supported clients with banking services and maintained high customer satisfaction at Concentrix
Experience
Dental Assistant
Provided chairside assistance to dentists, Prepared treatment rooms, Maintained patient records, Ensured efficient clinic operations
Administrative Assistant
Managed calendars, Handled correspondence, Prepared reports, Maintained files, Coordinated client communications
Support Specialist
Handle inbound and outbound customer calls, Provide assistance and resolve inquiries, Support clients with banking services, Maintain high customer satisfaction, Utilize CRM tools and internal systems