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Airies
Customer Associates
Contact
Cebu City, Central Visayas, Philippines
Available on CazVid
Competencies
FLEXIBLE
Demonstrated experience with FLEXIBLE.
POSITIVE ATTITUDE
Demonstrated experience with POSITIVE ATTITUDE.
DISCIPLINED
Demonstrated experience with DISCIPLINED.
ADAPTIVE
Demonstrated experience with ADAPTIVE.
PASSIONATE
Demonstrated experience with PASSIONATE.
Education
Bachelor, English
UNIVERSITY OF CEBU
Completed 2022
Summary
Professional profile
Experience
Customer Associates
CONCENTRIX CVG, PHILIPPINES, INC.
Jan 2021 - Jan 2026
Respond to customer inquiries via phone.. Process order returns, exchanges, payments and account updates.. Listen to concerns, handle complaints and provide clear explanation.. Documents interaction and maintain detailed records in CRM system.. Monitor customer satisfaction and relay feedback to internal teams.. Maintain up-to-date product and policy knowledge.
Skills
FLEXIBLEPOSITIVE ATTITUDEDISCIPLINEDADAPTIVEPASSIONATE
Published on CazVid - Sep 30, 2026