Dedicated bilingual customer service representative with experience supporting clients at Alorica, Teleperformance, and Advensus. Skilled in communication, problem-solving, and client engagement across diverse industries.
Handled customer inquiries and support in bilingual settings across multiple companies, enhancing client satisfaction.
Provided effective communication in both English and Spanish, facilitating clear interactions with diverse clients.
Addressed customer needs and resolved issues via phone and written communication within various organizations.
Adapted to different company protocols and customer expectations in the customer service environment.
Alorica
Teleperformance
Advensus
Lenguas Modernas
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