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Albeiro
Customer Service Agent with diverse industry experience
Video resume
Costumer Service Agent
I am one of the few people that really likes to take care of the costumer and do my job well, not only for helping people but also to learn from every case that I might receive. I’m here to do my best while I improve all of my skills to be better every time.
Contact
Bogotá, Bogota D.C., Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Handled customer inquiries and supported clients across multiple industries.
MultitaskingIntermediate
Managed multiple customer cases simultaneously, ensuring timely and accurate responses.
Communication SkillsIntermediate
Articulated clear and empathetic communication with customers to resolve issues effectively.
Learning & AdaptabilityIntermediate
Actively seeks to improve skills and adapt to different customer service contexts.
Education
Técnico
Instituto Técnico Carl - Ros
2023-01-01
Secundaria
Institución Educativa Ciudad De Tunja
Completed 2016-12-31
Primaria
Institución Educativa Ciudad De Tunja
Completed 2010-12-31
Summary
Experienced in healthcare insurance, banking, and telecommunications customer service, with strong multitasking and communication skills.
Key Achievements
- Gained experience across healthcare insurance, banking, and telecommunications sectors
- Developed multitasking and vetting skills through varied customer interactions
- Expressed a strong commitment to continuous skill improvement and customer care
Experience
Asesor comercial Bilingüe
TELEPERFORMANCE
2022-01-01 - 2022-10-31
Inside Sales Representative
BLACKSTONE MEDICAL SERVICES OF SOUTH AMERICA S.A.S
2022-11-01 - 2023-02-28
Skills
Customer ServiceMultitaskingCommunication SkillsLearning & Adaptability
Published on CazVid - Jul 3, 2025