Alberto - Customer Service & Technical Support Specialist with 3 years of experience

Experience in resolving customer issues via phone, chat, and email, ensuring customer satisfaction.

Provided basic hardware diagnosis, warranty verification, and device replacement support.

Clear communication through multiple channels including calls, emails, and chats to assist customers and schedule appointments.

Knowledge of consumer electronics and medical aesthetic services as demonstrated by roles.

Providing basic hardware services for Vizio TVs and sound bars., Offering basic troubleshooting, warranty verification, and refunds or replacements for devices that didn't work under warranty.

Helping customers resolve issues and doubts about carriers and products via phone calls, chats, and emails., Calling customers to make or book appointments for medical and non-invasive treatments.