ALBERTO - Customer Service & Appointment Setter with 5+ years in support & outreach
Summary
Experienced in providing exceptional customer support, managing client inquiries, and scheduling appointments across various industries, including automotive, healthcare, and security.
Video Resume
Key Achievements
- Scheduled and coordinated security and roofing appointments, supporting sales and operations teams efficiently.
Skills
Managed client inquiries, resolved issues, and maintained high customer satisfaction, utilizing active listening and problem-solving skills.
Scheduled security, roofing, and medical appointments via cold calling and filtering systems to support sales and operational goals.
Excelled in outbound and inbound communication across channels, ensuring clear, professional, and effective client interactions.
Utilized Excel for data management, reporting, and tracking customer interactions in administrative tasks.
Languages
Experience
Appointment Setter
High Power
Cold Calling and scheduling onsite security services and vehicle patrol.
Appointment Scheduler
call gurus
Just filter and transfer to the Sales team.
Appointment Setter
Pro Helper
Roofing Appointments
Call Center Representative
Hispand
Research online for the most updated contact information for medical Offices., Outbound Calls to verify Medical Offices' information.
Customer Service Representative
Data Zone
Provided high-quality customer service at AutoZone in Chihuahua, Mexico, assisting customers with product inquiries, troubleshooting automotive issues, and processing sales.
Education
American Falls
High School Diploma