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Alberto

Customer Service & Sales Professional with diverse experience in client interaction

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Managua, Managua Department, Nicaragua
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Competencies

CommunicationIntermediate

Applied communication skills in customer interactions across various channels and environments.

Multitasking SkillIntermediate

Balanced multiple responsibilities, including customer service, sales, and inventory management.

People SkillIntermediate

Built rapport with clients and team members to facilitate effective service and collaboration.

Education

Tourism & business admin
UCN Central Resint.

Languages

English

Summary

Experienced in customer support, online sales, and retail operations with a proven ability to adapt and excel in diverse environments.

Key Achievements

  • Gained extensive experience across multiple customer service environments at four different companies.
  • Engaged in online sales and social media selling, demonstrating adaptability to digital commerce channels.
  • Managed retail operations as a store assistant and clothing seller, developing hands-on sales and customer engagement skills.

Experience

Customer service representative

Inspiro Nicaragua
April 2024 - August 2024

Customer service representative

Concentrix Nicaragua
November 2022 - March 2024

Customer service representative

Webhelp Nicaragua
March 2022 - October 2022

Customer service representative

Ibex Nicaragua
September 2021 - February 2022

Sales Online

social media seller

Store assistant and seller of clothing for children

Oriental M.

Skills

CommunicationMultitasking SkillPeople Skill
Published on CazVid - Jul 3, 2025
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