This is my profileContact via CazVidAlberto
Customer Service Specialist with Versatile Industry Experience
Contact
Managua, Managua Department, Nicaragua
Available on CazVid
Competencies
Customer ServiceIntermediate
Handled customer interactions and support across various roles and companies.
CommunicationAdvanced
Maintained clear, proactive communication with clients and team members in diverse settings.
Technical SkillsBeginner
Utilized basic Office tools like Excel, Word, and PowerPoint for daily tasks.
Adaptability & TeamworkAdvanced
Thrived in fast-paced environments by quickly adapting to new roles and collaborating effectively.
Remote WorkIntermediate
Supported US-based company operations remotely, demonstrating self-discipline and resourcefulness.
Education
Bachelor
NATIONAL AUTONOMOUS UNIVERSITY OF NICARAGUA
Languages
Spanish
English
Summary
Experienced in customer interactions, sales support, and remote communication, demonstrating adaptability and soft skills across various roles in the customer service industry.
Key Achievements
- Gained experience across multiple customer service roles in different organizations.
- Developed proficiency in soft skills like communication, teamwork, and adaptability.
- Provided email and back-office support remotely for a US-based company.
Experience
CUSTOMER SERVICE SPECIALIST
SITEL GROUP
COLLECTIONS SPECIALIST
CONNECT INTERNATIONAL
RETENTIONS AND SALES SPECIALIST
INSPIRO RELIA
CUSTOMER SERVICE SPECIALIST SALES SPECIALIST
WEBHELP
BACK OFFICE, EMAIL SUPPORT AGENT
WORKWISER (UNI UNI, US BASED COMPANY REMOTE)
Skills
Customer ServiceCommunicationTechnical SkillsAdaptability & TeamworkRemote Work
Published on CazVid - Jul 3, 2025