Alberto - Customer Service Specialist with Versatile Industry Experience

Managua, Managua Department, Nicaraguaen

Gained experience across multiple customer service roles in different organizations.

Developed proficiency in soft skills like communication, teamwork, and adaptability.

Published on CazVid

Summary

Experienced in customer interactions, sales support, and remote communication, demonstrating adaptability and soft skills across various roles in the customer service industry.

Key Achievements

Provided email and back-office support remotely for a US-based company.

Skills

Customer ServiceIntermediate

Handled customer interactions and support across various roles and companies.

CommunicationAdvanced

Maintained clear, proactive communication with clients and team members in diverse settings.

Technical SkillsBeginner

Utilized basic Office tools like Excel, Word, and PowerPoint for daily tasks.

Adaptability & TeamworkAdvanced

Thrived in fast-paced environments by quickly adapting to new roles and collaborating effectively.

Remote WorkIntermediate

Experience

CUSTOMER SERVICE SPECIALIST

SITEL GROUP

COLLECTIONS SPECIALIST

CONNECT INTERNATIONAL

RETENTIONS AND SALES SPECIALIST

INSPIRO RELIA

CUSTOMER SERVICE SPECIALIST SALES SPECIALIST

WEBHELP

BACK OFFICE, EMAIL SUPPORT AGENT

WORKWISER (UNI UNI, US BASED COMPANY REMOTE)

Education

NATIONAL AUTONOMOUS UNIVERSITY OF NICARAGUA

Bachelor

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