Experienced professional with over 5 years in customer support, account management, and debt negotiation. Adept at delivering tailored solutions, improving satisfaction, and fostering client relationships across diverse industries.
Exceptional at addressing client needs, resolving issues, and ensuring satisfaction across diverse customer bases.
Skilled in negotiating repayment terms and reducing client liabilities effectively.
Proficient in troubleshooting devices and providing solutions to enhance user experience.
Capable of guiding customers to suitable products and services, enhancing sales outcomes.
MBS Direct Helix (MOSQUAD)
Assist customers by providing excellent customer service. Check the status of orders. Create tickets for refund requests or escalations related to email changes or account modifications
National Debt Relief
Act as the bridge between clients and creditors to reduce outstanding debt amount. Negotiate favorable repayment terms. Represent individuals or companies facing financial hardship
Samsung Canada
Provide good customer care to Canadian customers. Help customers fix issues on their devices. Ensure customer satisfaction
Altice
Provide good customer service. Help customers find the best product and service
Estudiante de termino
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