Customer Service & Sales Professional with 13 years of BPO experience
Handled customer inquiries and resolved issues efficiently for major telecom companies.
Engaged customers to promote products and services, increasing sales opportunities.
Provided support and assistance related to tax inquiries within a BPO setting.
Maintained clear, professional communication with clients and team members.
Experienced BPO specialist with 13 years in customer service, sales, and tax support roles, proficient in managing client relationships and delivering solutions.