Experienced data analyst with a strong background in finance and healthcare sectors, skilled in statistical analysis, data visualization, and project coordination.
Utilized statistical techniques and tools to analyze large datasets and extract insights for business strategy.
Designed and executed complex SQL queries for data extraction, manipulation, and reporting.
Created dashboards and visual reports using tools like Tableau and Power BI to communicate findings effectively.
Led data-related projects, coordinating teams to ensure timely delivery and stakeholder satisfaction.
Sewon America Inc.
Ensured line production operational flow and daily targets., Monitored Robots performance., Oversees production processes to ensure safe efficient production., Oriented production personnel as to their duties., Performed personnel selection and training.
Pursell Agri Tech
Ensured plant production quality and operational flow., Entered Data such as production recipes, operating parameters in the control room., Performed regular total coating quality checks on finished products., Monitored operational controls and Sensor reading., Directed and oriented production personnel as to their duties., Supervised maintenance and production processes to ensure safe efficient production.
Suzanna’s Kitchen
Ensured production quality and programming., Directed and oriented personnel as to their duties., Monitored operational controls and quality assurance., Reported production and quality documentation.
UnitedHealthcare / Foundever (Sitel)
Master's degree
Diploma
University degree
High School Diploma
Discover other professionals with similar experience
Educated members about fundamentals and benefits of consumer driven health care., Responded and resolved members inquiries and claims in the first call., Researched complex issues across multiple databases and worked with support resources to resolve customer issues about plans benefits and coverage, medicine and refills, schedule appointments, claims and medical procedures., Active listening to identify specific questions or issues while documenting., Working at home position. Reached all the metrics and bonuses.
Avícola La Estrella
Developed sales and marketing strategies., Prepared Reports and Evaluated sales performance (KPI)., Analyzed and Prepared new marketing opportunities., Developed and monitored annual budgets., Implemented new sales and advertising plans.
Compañía Cervecera de Nicaragua
Planned, produced, coordinated, negotiated, and supervised execution of marketing activities such as promotions, merchandising, and media., Created New consumer opportunities., Planned, designed and coordinated logistics and trade marketing., Applied new merchandising tools for POS and communicating to the market.
Stream Global Services
Provided customer support regarding mobile phone offers and service plans., Resolved customer service issues., Followed the campaign script to provide a better customer experience.
Cone Denim
Defined strategies for compliance with production KPI’s according to client requirements., Supervised and guaranteed compliance with productions goals and Quality standards., Supervised that staff complied with the company’s security policies., Made staff work schedule., Provided and assigned tools according to productions requirements.
Texaco Caribbean Inc
Performed routine administrative and accounting activities, Expenses reports, purchase and invoice order and inventory responsibilities., Managed customer service experience, including problem solving and disputes., Focused on Day to Day administering procedures, analyze and report preparations., Generated financial reports., Planned and implemented staff weekly schedule.
