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Logistics and Sales Professional with Experience in Customer Service and Technical Support
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Competencies
Excellent at building rapport, handling inquiries, and maintaining customer satisfaction.
Proficient in closing sales with effective rebuttals and motivating customers to act.
Skilled in troubleshooting network, hardware, and software issues to ensure quick resolutions.
Experienced in executing marketing strategies and managing product distribution channels.
Capable of managing administrative tasks and coordinating company operations efficiently.
Education
Languages
Summary
A dedicated professional with expertise in logistics, customer service, sales, and technical support. Skilled in building strong client relationships, resolving technical issues, and executing effective marketing and sales strategies.
Key Achievements
- Established strong relationships with local and international clients, enhancing customer retention.
- Successfully managed marketing actions and product distribution for logistics operations.
- Delivered high-quality technical support, resolving network, hardware, and software issues efficiently.
- Achieved sales targets through compelling rebuttals and strategic customer engagement.
Experience
In charge of personal relationships with companies and clients national and foreign., Visit of local companies and businesses to carry out marketing actions, and for the distribution of products., Preparation of new and efficient marketing plans for increase client portfolio.
Working with telemarketing, answering phone calls with very good customer service, able to make rebuttals with a final return., Have a very good conversation so that clients remain stable and motivated to sell.
Technical support representative adept at resolving network, hardware, and software issues., Critical thinker who addresses customer support issues quickly and is able assist with proficient troubleshooting., Level-headed and calm in critical situation with-developed people skills.
Specialist sales agent can make a sale with quick rebuttals, multiple tasks writing 50 words per minute, compelling strategies, motivating the salesperson to move up the ranks and excellent sales techniques.