Alecia - Assistant Store Manager / Cash Office Supervisor with diverse retail and hospitality experience

Pretoria, Gauteng, South Africaen

Streamlined cash management processes, ensuring accurate daily cashups and transaction reconciliation.

Enhanced store presentation and customer experience through effective stock management and display.

Published on CazVid

Summary

Dedicated and adaptable professional with hands-on experience in retail management, cash handling, and customer service. Proven ability to support store operations, enhance customer experiences, and maintain organized workflows.

Key Achievements

Supported store operations and administration, maintaining up-to-date HR records and ensuring smooth workflow.
Provided excellent customer service, contributing to improved customer satisfaction and loyalty.
Assisted senior staff in various roles, demonstrating versatility and proactive support across departments.

Skills

Customer ServiceAdvanced

Proven ability to effectively handle customer interactions, ensuring satisfaction and repeat business.

Cash Handling & ReconciliationAdvanced

Skilled in managing daily cash transactions, balancing tills, and ensuring financial accuracy.

Organisational SkillsIntermediate

Capable of managing stock, admin tasks, and store presentation efficiently.

Team Support & CollaborationIntermediate

Experienced in assisting team members and stepping into supervisory roles when needed.

Experience

Assistant store manager

K.E.B Centurion

2024 - Present

Assisting in keeping the store looking neat, clean and appropriate.. Stock movement, packing, display.. Manage transactions with customers.. Cashing up and closing off tills at the end of the day.. Helping customers.

Cash office / Frontline Supervisor

Spar Midstream Ridge

2024 - Present

Responsible for daily cashups.. Assisting in the front of house when busy.. Made sure admin was up to date for HR.. Assisted store manager where needed.