Experienced data analyst specializing in market research and data modeling.
Utilized statistical tools and techniques to analyze datasets and identify patterns.
Built and optimized spreadsheets for reporting and forecasting purposes.
Conducted surveys and analyzed market trends to inform product development.
Ensured data integrity through meticulous cleaning and quality checks.
ELEMENTARY SCHOOL
Utilized various assessment methods to gauge student progress, identifying areas for improvement and adapting instructional strategies accordingly., Monitored student development in both subject comprehension and language fluency., Enhanced language proficiency by integrating engaging activities and real-world examples into lessons., Developed comprehensive lessons plans tailored to meet student’s academic needs.
APPLES N BANANAS
Facilitated review sessions to prepare students for tests., Inspired students with constructive feedback and positive reinforcement., Partnered with fellow tutors to exchange best practices and enhance the overall effectiveness of the tutoring program., Assisted students with computer science material, fostering their ability to discover correct solutions to problems., Conducted tutoring sessions in schools, homes and public spaces., Worked closely with students to complete homework assignments and address weaknesses.
CAMI
Managed appointment scheduling at the hospital during the pandemic, receiving phone calls, WhatsApp messages and emails to verify doctors’ availability for patients., Held a critical responsibility that required focus and concentration to effectively schedule and remind doctors of prior appointments.
LAW
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CALL CENTER
Delivered customer service for the Walmart campaign, assisting customers with package tracking and inquiries., Acquired proficiency in managing inbound and outbound calls, ensuring clear and effective communication., Operated efficiently in a fast-paced environment, honing strong communication and problem-solving skills., Covered company policies, troubleshooting procedures, and customer service best practices to enhance client experiences., Adopted to a dynamic work environment, utilizing various communication tools and systems to effectively handle customer interactions.