Experienced call center and administrative professional with over 11 years in customer service, appointment setting, and training roles across diverse industries in Managua, Nicaragua.
Provided support and assistance to clients across multiple sectors, ensuring satisfaction and prompt resolution.
Managed appointment scheduling and administrative tasks for legal and healthcare clients.
Conducted corporate and language training sessions to improve team skills and communication.
Effectively communicated with clients and team members in diverse settings including legal and healthcare industries.
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