Alejandra - Sales and Customer Service Professional with over 4 years of experience

Bogotá, Bogota D.C., Colombiaen

Consistently met and exceeded sales targets in both retail and digital channels.

Enhanced customer satisfaction through personalized service and prompt issue resolution.

Published on CazVid

Summary

Dedicated sales professional with over 4 years of experience in retail and digital environments. Skilled in customer service, sales closing, and inventory control, committed to delivering exceptional client satisfaction and achieving business goals.

Key Achievements

Managed daily cash flows and inventories, ensuring accurate financial records.
Developed strong client relationships, leading to increased loyalty and repeat business.

Skills

Customer ServiceExpert

Exceptional ability to understand and fulfill customer needs, ensuring satisfaction and loyalty.

Sales & NegotiationAdvanced

Proficient in closing sales, upselling, and achieving sales goals across various channels.

Inventory & Cash ManagementIntermediate

Experienced in handling cash, managing inventories, and maintaining accurate financial records.

Digital CommunicationIntermediate

Skilled in managing online customer interactions, social media, and digital sales platforms.

Languages

Español(Nativo)

Experience

Vendedora y apoyo comercial

Galletopía - Fabricación y distribución de galletas artesanales

2022 - Present

Venta directa de productos en entornos universitarios. Atención personalizada al cliente y promoción de productos. Manejo de dinero y control de ventas diarias. Apoyo en distribución de productos y logística. Comercialización en plataformas digitales como Rappi

Atención al cliente y ventas digitales

CrumarTech

2020 - 2022

Atención al cliente a través de canales digitales. Gestión de ventas online y seguimiento de pedidos. Resolución de dudas y cierre de ventas. Manejo de redes y comunicación con clientes. Cumplimiento de metas comerciales