This is my profileContact via CazVidAlejandro
Technical Support Specialist with 3+ years in Customer Service and IT
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Competencies
Assisted customers with product and IT support remotely at BestBuy and Alorica.
Provided sales, technical assistance, and account servicing in various roles.
Beta tested hardware and software, and managed vendor communications.
Experience in sales activities and CRM platforms supporting customer engagement.
Assisted in setup for skydiving event and logistical tasks for ShowPro Panama.
Languages
Summary
Dedicated professional with over 3 years of experience providing technical support, sales assistance, and vendor management in fast-paced environments.
Key Achievements
- Provided remote technical and sales support at BestBuy's GeekSquad and Alorica.
- Served as vendor point person and software tester at Panamerican Business Partners.
- Handled receivable management and health insurance services at Kafene and Radius Global Solutions.
Experience
BESTBUY – GeekSquad
Provide remote technical support and possess in-depth knowledge of products., Primary support, Sales.
Data analyst
Vendor point person, Beta tester of software and hardware
Collections Kafene representative
Collections Agent
Recivable management of payments.
HSA BANK
Health insurance service account agent