Detail-oriented data analyst with a proven track record of delivering actionable insights in financial services, skilled in SQL, data visualization, and reporting tools.
Applied statistical techniques to interpret complex financial data and support strategic decisions.
Constructed queries to extract, manipulate, and analyze large datasets in database systems.
Created detailed reports, dashboards, and pivot tables to visualize key financial metrics.
Developed visual representations of data insights using tools like Tableau and Power BI.
AT&T
I operated 6 different programs to give the customer the experience they deserved, Worked with the other departments to achieve that goal.
TKM Customer Solutions
I was a hard collections agent for the campaign of PayPal making outbound calls to collect the payment the customers owed.
Teleperformance
Worked in the campaign of JP Morgan Chase Bank as a customer service agent.
Highschool Diploma
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Worked with cross-departmental teams to gather requirements and deliver actionable data reports.
