Experienced customer care agent skilled in technical support, financial services, and sales, with a proven ability to adapt and excel in diverse environments.
Delivered frontline customer support across multiple industries, ensuring resolution and customer satisfaction.
Assisted customers with internet, cable, and phone troubleshooting, often resolving complex technical issues.
Supported banking clients with online services, investments, and fraud prevention, ensuring secure transactions.
Engaged customers as a sales representative, promoting products and building relationships.
Convergys Inc.
Internet cable and phone technical support
The Results Companies
Sales representative
Valor Global Costa Rica technologies Ltd.
Concentrix Inc.
Support on financial and bank services, Advisory on money market investments, Online banking support, Digital forensics and fraud prevention
Secondary School
English Language B2+
FAA Training
Microsoft Office
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