Experienced in managing customer interactions, appointment scheduling, and sales with over 7 years of expertise in inbound call management and client engagement.
Expertise in actively listening to understand and address customer needs, building rapport
Experience in managing inbound calls, identifying prospects, and creating a positive customer experience
Proficient in coordinating schedules and managing appointment workflows at Albaun Clinicals
Effective in empathizing, questioning, and creating tension to steer customer interactions
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