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Alejandro
Customer Service Agent with 4+ years of call center experience
Video resume
Customer service Agent
Experience on the call center field for over 4 years, living in Bogotá DC
Contact
Bogotá, Bogotá D.C., Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided support and assistance to customers, ensuring positive experiences.
Active ListeningAdvanced
Engaged customers effectively by understanding and addressing their needs.
EmpathyAdvanced
Demonstrated strong empathetic skills to build rapport and trust with clients.
English CommunicationIntermediate
Utilized B2 Plus English proficiency to communicate with English-speaking customers.
Summary
Experienced call center professional with over 4 years in customer support, specializing in active listening and empathy in a bilingual context.
Key Achievements
- Accumulated over 4 years of customer service experience in call centers.
- Developed proficiency in active listening and empathy to enhance customer interactions.
- Possesses B2 Plus level English for effective communication with diverse clients.
Skills
Customer ServiceActive ListeningEmpathyEnglish Communication
Published on CazVid - May 17, 2026