Alejandro - Customer Service Agent with 4 years bilingual experience in US call centers

Bogotá, Bogotá D.C., ColombiaRemoteen

Worked as a booking agent for an American airline, handling reservations and customer inquiries

Provided appointment setting services for warranty, radiology, and mythology companies in the US

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced in bilingual call centers with a strong background in customer service, appointment setting, and security services across the US market.

Currently serves as a virtual guard for private communities in the United States

Bilingual CommunicationAdvanced

Effectively communicates in both Spanish and English to serve diverse customer needs.

Customer ServiceAdvanced

Handles customer interactions in call center environments, ensuring satisfaction and issue resolution.

Call Center OperationsIntermediate

Experienced in managing appointment scheduling and customer inquiries within call center settings.

Virtual Security ServicesBeginner

Currently providing virtual security oversight for private communities.