Experienced Sales Representative with over 10 years in B2B and B2C sales, equipped with a marketing background to understand customer needs and enhance sales strategies.
Applied sales techniques and customer engagement strategies in B2B and B2C markets.
Built and maintained strong customer relationships to drive sales growth.
Utilized marketing principles to understand customer needs and improve sales effectiveness.
Effective in articulating product value and negotiating with clients.
Rockwell Distribution USA
Conducted cold calling and lead generation efforts., Prospected new clients in the health and wellness sector, Meet sales budgets., Promoted the company's product portfolio.
Intouch CX CANADA
Provided support for clients such as L'Oréal, Weber Grills, and Booking.com., Resolved customer inquiries and complaints effectively., Handled orders, forms, and customer requests., Maintained accurate records using CRM tools, Sales Force and Zendesk, and coordinated cross-functional solutions.
Dispomedix SAS
Sourced international suppliers for importing and selling X-ray medical equipment and supplies., Designed and executed sales and marketing strategies to drive growth., Managed B2B and B2C client portfolios., Prepared and monitored the sales budget., Built, led, and motivated the sales team., Directed and coached national and regional sales teams.
Pro-Offset USA Inc
Master’s
Certificate
Bachelor’s
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Developed sales strategies focused on the graphic arts industry., Prospected and secured new clients., Promoted printing and design services.
Biodent Ltda
Created and managed marketing strategies targeting dental clinics, professionals, and labs., Organized company participation in industry trade shows., Monitored the client portfolio and managed the sales team and budget.
IBM Colombia
Provided customer support related to IBM hardware., Processed customer requests, forms, and documentation.
