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Alex
Remote Assistant with 8+ years of administrative and customer service experience
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Competencies
Provided customer support in call centers and real estate, addressing client needs and inquiries
Handled data entry, office management, and client communication across various roles
Effectively communicated with clients and team members in multiple sectors including hospitality and real estate
Managed software tools related to data entry, client management, and communication for remote tasks
Engaged in sales processes and collections efforts within call center operations
Education
Summary
Dedicated professional with over 8 years of experience in administrative roles, customer service, and client support, seeking growth in remote work environments.
Key Achievements
- Managed diverse roles including receptionist, auditor, operations manager, and front desk manager in hotel and tour sectors over six years
- Gained experience in customer service, sales, acquisitions, and collections through two years of call center work
- Currently serving as a virtual assistant for a real estate firm, handling administrative and client support tasks
Experience
Auditor Nocturno
Revisar las operaciones de contabilidad del día, Asegurar que todo estuviera adecuadamente ingresado en sistema, Realizar depósitos correspondientes digitalmente y en físico
Auditor/Recepcionista
Verificar y revisar las operaciones y transacciones de contabilidad del día, Asegurar que todo estuviera adecuadamente ingresado en sistema, Encargado de personal asegurando que se ejecutaran las funciones adecuadas
Agente Telefónico / Reclutamiento
Brindar apoyo al departamento de RH en tareas administrativas, Buscar candidatos para entrevistar y filtrar a candidatos, Dar servicio a nuestros clientes agendando reservaciones
Ejecutivo de Ventas de Seguros
Atender y brindar asistencia en las necesidades de nuestros clientes, Desarrollar técnicas y nuevas estrategias de ventas, Realizar llamadas entrantes y salientes
Ayudar a desarrollar y lanzar un nuevo programa escolar llamado 'SumoBot', Brindar información adicional a los padres e intentar vender membresías al programa escolar
Asistente Virtual
Cubrir todas las tareas administrativas a las expectativas de la empresa, Contactar a nuestros prospectos potenciales, Administrar nuestro CRM