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Student Support Specialist with Technical Skills in Java and MySQL
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Competencies
Applied Java in technical support tasks during internship, handling basic troubleshooting and assistance.
Utilized MySQL for database management and troubleshooting support activities.
Provided user support with clear communication, ensuring user satisfaction and problem resolution.
Displayed professional communication skills when interacting with users and team members.
Collaborated effectively with colleagues to organize tasks and support responsibilities.
Education
Languages
Summary
Dedicated student intern experienced in user support, technical assistance, and teamwork. Skilled in Java, MySQL, and professional communication, eager to contribute to IT support and technical roles.
Key Achievements
- Provided user support and technical assistance at the University of Costa Rica's Computing Center.
- Followed procedures and internal guidelines to ensure consistent and professional communication.
- Demonstrated teamwork and organization in completing tasks during internship.
Experience
Student Professional Internship
User support and basic technical assistance, Following procedures and internal guidelines, Teamwork and task organization, Professional communication with users