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Welcome to CazVid!
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Competencies
Demonstrated experience with Inbound Calls Handling.
Demonstrated experience with Client Follow-ups.
Demonstrated experience with Cargo Movement Management.
Demonstrated experience with Shipment Monitoring.
Demonstrated experience with Task Delegation.
Education
Languages
Experience
Back Office Agent
Take on pending tasks and complete assignments, delegate work, and coordinate with technicians as needed., Ensure the identification of suitable suppliers and secure providers for projects that previously lacked one., Handled inbound customer calls to provide appointment follow-ups and support, while maintaining constant communication with contractors.
Logistics Coordinator
Ensure the timely and efficient movement of cargo in accordance with established loading and unloading orders and schedules., Record and maintain files or logs of requests from supervisors and clients., Relay work orders, messages, or information to and from different teams through chats, emails, or phone calls., Monitor the location of cargo in transit to verify compliance with established delivery schedules., Ensure that carriers meet the schedules and requirements of the shipper/receiver, reporting any issues to the appropriate departments.
Dispatcher Agent
Ensure that installations and other scheduled appointments for the day can take place by confirming with the client in advance., Schedule repair and/or installation appointments with clients, as requested., Reschedule or cancel appointments that cannot be carried out as planned., Perform database verifications using computer systems., Remotely activate cable TV equipment in coordination with on-site technicians., Follow up on completed appointments to ensure that services continue functioning optimally.