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Quality Assurance Engineer with 5+ years in software testing and development
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Competencies
Performed test planning, case creation, and cross-browser testing to ensure software quality.
Developed user interfaces and backend logic for software systems in various projects.
Handled customer inquiries, account management, and credit services across multiple roles.
Applied SCRUM, Jira, and Testlink methodologies for managing projects and testing workflows.
Led teams and communicated effectively with stakeholders in various roles.
Education
Languages
Summary
Experienced QA engineer with a diverse background in software testing, development, and customer service, adept at leading teams, managing projects, and ensuring product quality across multiple industries.
Key Achievements
- Led the QA team at Smarter Select Inc., ensuring effective task execution and timely delivery of quality software products.
- Developed and tested new software functionalities and created comprehensive test cases based on client requirements.
- Managed the UI and backend logic development for the SIREVI system, enhancing park registration processes.
Experience
Surf instructor and tour guide
Educating people about the proper ways on how to surf and maintain their safety while surfing., Display a high level of communication by establishing conversation with customers and making them feel comfortable while being in the surf shop/camp., After service, have the customers had a very good...
Customer Service Representative
Handle customer questions about things like opening accounts, helping with loan applications and credit cards., Work with customer account information and account changes., Educate customers about self-service options such as online banking., Explain banking products and services to customers over...
Quality Assurance Engineer
SQA Team Lead, making sure all tasks are done effectively and based on the client requirements and reporting directly to product owner and CEO of the company what the approaches were as well as we always meet deadlines with an added value software quality product., To write and describe possible...
Quality Assurance Engineer
To write and describe possible test scenarios when implementing new functionalities in the software system., Create Test Cases from client's requirements, Test current products and identifying deficiencies
PHP software developer
I was in charge of developing the UI and part of the back-end logic of the system SIREVI-(Check-in and Check-out registrations for the national park) for the administrative department., Meet with the project manager and discuss the best ways to approach implementing different modules of the...
Quality Assurance
I was hired at this office to manage test plans, test different projects and create test cases through test link web applications., I was part of daily and weekly meetings with the development team to review requirements.
Surf instructor and tour guide
Worked with a large team, constant contact with foreign tourists where I had to display excellent level of customer service skills and communication., I was responsible for the safety of people of all ages and children.